Terms and Conditions

Welcome to Coolspa and our website at www.coolspa.ae. We are acting as the Data Controller in accordance with Federal Decree-Law No. 45 of 2021 (“Law No. 45”). As well as the EU`s Privacy and Electronic Communications Directive (“PECD”) and the General Data Protection Regulation (“GDPR”).

If you have any questions, you can reach us at info@coolspa.ae or 050-884-1816.

This Cookie Policy explains how we use “cookies” and similar technologies (such as “web beacons”, “pixels” or “tags”) on our website. It is designed to help you make informed decisions when using our website. Please take a moment to read and understand this, Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy.

What are cookies?

Cookies are very small text files or pieces of code, which often include an anonymous unique identifier. When you visit a website, the website sends information to your computer or mobile device and creates a text file that is then stored on your computer or mobile device. Information gathered through cookies may include the date and time of visits and show how people use the particular website or mobile application, usually so the website operator can make improvements. Amongst other things, cookies are also used to help you access a website and its content as efficiently as possible (by remembering you from your last visit) and to make sure you are presented with advertising that is relevant to you.

Similar to cookies are technologies known as “web beacons”, “pixels or “tags”. These technologies do a similar job to cookies, allowing website operators to count page views and understand how visitors interact with and respond to certain content.

What types of cookies are there?

·      Essential cookies: these cookies are necessary for us to provide you with the basic functionality of our website and cannot be turned off in our systems.

·      Performance and analytics cookies: these cookies allow us to track visits and traffic sources to measure and improve the performance of our website. 

·      Functional cookies: these cookies are used to provide enhanced functionality and personalization during your visit. 

·      Targeting or advertising cookies: these cookies may be set through our website by our advertising partners to profile your interests and suggest relevant advertising to you. 

How long do cookies last?

The lifespan of a cookie depends on its purpose and how you interact with it:

·      Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then automatically erased when you close your browser.

·      Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date, or you manually delete them.

Which cookies are used on our website?

In the following we describe the optional or not strictly necessary cookies (Performance and analytics cookies, Functional cookies, Targeting or advertising cookies) used on this website in detail. Please keep in mind that this list may be updated from time to time.

·      _ga

o   This cookie is installed by Google Analytics.

o   2 years

o   Analytics

·      _ga

o   The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

o   2 years

o   Analytics[m1] 

How do I refuse, block, or delete cookies?

a) Browser control

Most browsers allow you to control cookies through the cookie settings, which can be customized for giving your consent to the use of cookies. In addition, most browsers will enable you to review and delete cookies. To do so, please refer to the documentation provided by your browser manufacturer by following the for you relevant link Google Chrome, Mozilla Firefox, Flash cookies, Microsoft Internet Explorer and Edge, Opera, Safari.

b) Pop-Up Consent Tool

We offer a cookie preference pop-up when you first visit our website. This pop-up is a consent tool and allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them. This permits you to make an informed decision about the cookies we use. You are free to accept or reject cookies, but note that after rejecting them, browsing our website might be less user-friendly and the relevant content might be affected.

You may, regardless of your original choice, from time to time withdraw your consent or adjust your settings using the Browser control settings, clearing your cookie folder or by changing your preferences in our Pop-Up Consent Tool.

Does this policy change?

We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to our Cookie Policy.

Who should I contact for more information?

If you would like to contact us regarding our privacy practices for any reason, please contact.

Effective Date

Saturday, 28 January 2023